Solutions
From customized performance support to off-the-shelf content, we can implement solutions that work for your organization. Learn more about our most common solutions below; if you don't see a solution that aligns to your challenges, contact us to start a conversation about your needs.
For many knowledge workers, work takes place against a backdrop of an amorphous thing called "business process." But learning a business' processes and procedures is a hurdle for a new employee or any employee faced with a changing process or in a new role. How are you ensuring employees understand and follow business process? With LRC's solution your team can navigate and comply with your unique business processes, whether it's their first week on the job or the day after a process change.
Contact us to learn more and discuss how we can support your business process.
How much of your employees' time is spent in proprietary or customized systems? And how effectively are they using them? The META Group found that 76% of users have a failed or sub-standard understanding of mission critical applications. If even a fraction of that is true for your organization, imagine the dollars and time lost. Strengthen your ROI by implementing LRC's embedded and contextual training and support to help your employees understand and effectively utilize your software systems.
Contact us to learn more and discuss how we can support your users.
Let's face it, traditional training solutions like classroom training and e-learning can be costly and ineffective. And because of the extensive setup and technology costs inherent in the development and delivery of traditional training, those solutions are often out of date before they're even delivered. Keeping up with the pace of change requires a lean and agile learning methodology and platform -- one that enables distributed multi-user browser-based authoring, instant publishing, rapid content curation and the capture of learner utilization and feedback.
Contact us to learn more and discuss how we can support your efforts to implement an agile lean learning platform.
Turnkey Solution Areas
We implement a performance support system providing just-in-time, just enough training, information, tools and help for users of a product or work environment, to enable optimum performance by those users when and where needed, thereby also enhancing the performance of the overall business.
SAP Enable Now is a highly effective and innovative solution for transferring knowledge, and providing in-application guidance to employees using any system. This easy to use software gives you the power to rapidly create and deploy training materials – such as interactive simulations and tests, user documentation and context-sensitive help – throughout the entire lifecycle; from project design and initial implementation to ongoing application operation and user support.
ANCILE uPerform is a performance support software that delivers targeted, high-quality learning content to employees. It allows authors with no programming experience to create, edit, and publish procedures, task-based simulations and eLearning courses and then quickly deploy the content to the entire workforce via the web. What sets uPerform apart is its collaborative approach to the learning process.
Contact us to learn more and discuss how we can support your learners.
Application adoption is key to maximizing performance and ensuring return on your software investment. User Experience Management (UEM) provides visibility to measure application usage and identify inhibitors to adoption such as clunky user interfaces, process complexity and heavy customization.
With the insight and the quantitative data provided by UEM you can determine areas for improvement and implement changes across people, process or technology resulting in faster and predictable business outcomes. You can also leverage this data as a baseline to build measureable adoption KPIs as your business scales. By consistently measuring user adoption you can ensure employee readiness as new processes and technologies are introduced.
Benefits of User Experience Management
- Ensure employee readiness and willingness to accept new technologies
- Streamline and expedite execution of business processes
- Realize the full value of your software investment
Contact us to learn more and discuss how we can support your end users.
We implement an Electronic Document Management Systems (EDMS) solution that will manage the creation, storage and control of documents electronically. The primary function of our EDMS is to manage electronic information within an organization workflow.
Our basic EDMS will include document management, workflow, text retrieval, and imaging. Our EDMS will also be capable of providing secure access, maintaining the context, and executing disposition instructions for all records in the system. Loch Raven Consulting EDMS solution provides:
Security control: This function controls which users have access to which information. Any system that we implement will be able to protect not-public records.
Version Control: Our EDMS will allow users to add documents to the system and designate a document as an official record. It will also automatically assign the correct version designation.
Metadata Capture: Our EDMS will allow clients to capture and use the metadata appropriate for their business.
Contact us to learn more and discuss how we can support the management of your documents.